Frequently Asked Questions

Q. How do I maintain the appearance of my vehicle once the DuPont™ Automotive Protection Package has been applied?

A. Cleaning is your responsibility. You should maintain the interior of your vehicle by frequent vacuuming of the interior carpet and upholstery and by promptly cleaning up any spills. You should maintain the exterior of your vehicle by regular washing and waxing and by promptly removing any deposits that could cause permanent damage

Q. Can I purchase the DuPont™ Automotive Protection Package and have it applied to my current vehicle?

A. Yes, contact DuPont™ Customer Care at 1-888-227-3093 for the nearest DuPont™ Certified Automobile Dealership near you.

Q. How do I make a claim?

A. Call DuPont™ Customer Care toll free at 1-888-227-3093 or access the online claim form.

Q. How long do I have to wait to wash my vehicle?

A. You can wash your vehicle after 24 hours from the application of the product to allow the protection to fully cure.

Q. Can I wax my exterior paint?

A. Yes on all gloss finishes.

Q. How do I make a claim?

A. Call DuPont™ Customer Care toll free at 1-888-227-3093 or access the online claim form.

Q. Is the front fairing covered under the warranty?

A. Yes, if it was installed at the factory.

Q. How long do I have to wait to wash my bike?

A. You can wash your bike after 24 hours from the application of the product to allow the protection to fully cure.

Q. Can I wax my bike?

A. Yes on the gloss finish but do not wax on denim or matte finish.

Q. How do I make a claim?

A. Call DuPont™ Customer Care toll free at 1-888-227-3093 or access the online claim form.

Q. Is the front fairing covered under the warranty?

A. Yes, if it was installed at the factory.

Q. How long do I have to wait to wash my Tractor?

A. You can wash your tractor after 24 hours from the application of the product to allow the protection to fully cure.

Q. Can I wax over the product?

A. Yes.

Wear and tear is not covered under the limited product warranty.

Dents and scratches are not covered under the limited product warranty.

No, the limited product warranty is not cancelable or refundable.

Yes, routine maintenance, including washing and waxing the vehicle is recommended.

Visit our Car Care Tips section for instructions to care for your vehicle.

Yes, the instructions for transferring are located on the warranty itself.

Please visit our products page for information on what each specific product covers.

Yes, our DuPont™ SureMaxx™ Interior 7 is antimicrobial which means it inhibits the growth of mold that develops bacteria causing odors inside the vehicle.

Nano-ceramic is a type of protective coating which provides superior protection against environmental factors, and enhances the durability and appearance of the treated surface.

Graphene is a single layer of carbon atoms, arranged in a 2 dimensional, honeycomb lattice. It forms an impermeable, exceptionally strong barrier against moisture and other substances. Graphene coatings have remarkable heat absorption, and superior resistance to corrosion and UV damage.

It starts with aramid fiber, which is a man-made synthetic fiber with enhanced structural properties, known for it’s incredible tensile strength and resistance to heat and abrasion. Those fibers are ground up into a fine powder, allowing it to be incorporated into a variety of substances. An example of aramid is Kevlar, which was trademarked by DuPont™.

The DuPont™ Motorcycle Protection Package is the the only product that may be applied to matte finishes.